List view
Understanding Nobi
Understanding Nobi
Getting Started
Getting Started
Implementing Nobi On Your Site
Implementing Nobi On Your Site
Knowledge Base Feature Overview
Knowledge Base Feature Overview
Ecommerce Merchandising
Ecommerce Merchandising
Reporting & Analytics
Reporting & Analytics
Beta Products
Beta Products
Developers Guide
Developers Guide
References
References
Suggestion Pills
Preview (try it below):
What it is
A single, merchant-defined suggestion pill. Unlike the AI-generated
<nobi-suggestion-pills> container, you specify exactly what text appears on the pill. When clicked, that text is sent directly to Nobi as the customer's first message.When to use
- When you need precise control over the prompt text
- Campaign-specific CTAs like "Show me Black Friday deals"
- Static prompts that don't need AI generation
- A/B testing specific prompt variations
- Combining with other pills for a curated set of options
Basic usage
- Install the primary Nobi script (see the Quick Start guide).
- Place the custom element where you want the pills to render:
<!-- Single pill with custom text --> <nobi-suggestion-pill text="Help me find my size"></nobi-suggestion-pill>
The component automatically gathers PDP context (internal product ID, page title, URL, and meta description) and requests the appropriate pills.
You can place multiple pills together:
<div style="display: flex; gap: 10px; flex-wrap: wrap;"> <nobi-suggestion-pill text="Find running shoes"></nobi-suggestion-pill> <nobi-suggestion-pill text="Best sellers"></nobi-suggestion-pill> <nobi-suggestion-pill text="What's on sale?"></nobi-suggestion-pill> </div>
Configuration options
Attribute | Type | Default | Description |
text | string | required | The message displayed on the pill, and consequently the message sent to Nobi’s assistant. |
Click behavior
Clicking the pill opens the Nobi assistant and immediately sends the specified text as the customer's message.
Analytics & events
Click Custom Pill— fired on click with pillText, pillType: "custom", and EntryPoint: "Suggestion Pill"
Styling
Single suggestion pills use the same styling system as the Suggestion Pills launch component. All CSS custom properties and merchant-facing CSS classes apply.
Accessibility
The pill renders as a semantic button with visible focus states and supports keyboard activation. It inherits contrast updates through the same CSS variables as the Suggestion Pills container.