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Understanding Nobi
Understanding Nobi
Getting Started
Getting Started
Implementing Nobi
Implementing Nobi
Knowledge Base
Knowledge Base
Merchandising
Merchandising
Custom Actions
Custom Actions
Query Overrides
Query Overrides
Plans And Billing
Plans And Billing
Developers Guide
Developers Guide
Beta Products
Beta Products
References
References
Suggestion Pills Launch Component (Available Upon Request)
Suggestion Pills are AI-generated prompts that appear as clickable buttons on your site. Each pill contains a contextual suggestion relevant to the page the visitor is viewing. When clicked, a pill opens the assistant and sends a message or search request to the backend. Pills work across any vertical — ecommerce, automotive, real estate, and more.
Preview:
How It Works
Add the suggestion pills element to your page and Nobi automatically generates relevant prompts based on the page context (what the visitor is viewing, what category they're browsing, etc.). When visitors click a pill, the chat modal opens with that suggestion already entered. Pills are typed (e.g., cross-sell, Q&A) and adapt to any business vertical.
When to Use Suggestion Pills
Detail pages — Show prompts like "What financing options are available?" or "Show me similar items" near product or listing details
Homepage — Engage visitors with prompts like "Show me new arrivals" or "What's trending?" near your hero section
Category pages — Guide discovery with "Help me find the right fit" or "Show me bestsellers"
Anywhere you want to prompt engagement — Pills work as conversation starters that show visitors what they can ask Nobi
Suggestion pills work particularly well when placed high on the page, before visitors have started browsing or searching. They suggest ways to use Nobi that visitors might not think of on their own.
How Pills Are Generated
Pills are created by Nobi's AI based on:
- The current page (product, collection, homepage)
- Product details (title, description, attributes)
- Common visitor questions and use cases
- Your catalog and available products
The prompts are designed to either help visitors get their questions answered using available product and page context, or discover related products and items. Pills adapt to any vertical — ecommerce, automotive, real estate, and more.
What Visitors See
Pills are contextual to where they appear:
On an ecommerce product page:
- "What sizes are available?"
- "Show me similar products"
- "Does this run true to size?"
On a collection page:
- "Find running shoes"
- "Show me bestsellers"
- "What's on sale?"
On the homepage:
- "Help me find a gift"
- "Show me new arrivals"
- "What's trending?"
On an auto dealer vehicle page:
- "Compare similar SUVs"
- "What financing options are available?"
- "Schedule a test drive"
On a real estate listing:
- "Show similar homes nearby"
- "What are the school ratings?"
- "Request a showing"
Mobile Experience
Suggestion pills adapt to mobile screens automatically. On narrow screens, the single-row carousel works particularly well because visitors can swipe through prompts without scrolling.
Styling
Pills can be styled to match your brand using CSS. You can customize colors, fonts, sizes, borders, spacing, and hover effects.
For complete styling options, see the Suggestion Pills Technical Reference.