Search Quick Links

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Understanding Nobi
About Nobi (Overview)
Capabilities & How It Works
Nobi For Search
Nobi’s Search Mode
Filtering
The Warmup Period
Search Quick Links
Visitor Memory And Personalization
Leads
Conversations
Nobi For Your Industry
Nobi for Ecommerce
FAQs
Getting Started
What You'll Need
Quick Start Guide
Previewing Nobi
Implementing Nobi
Installing Nobi
Installing Nobi For Shopify Stores
Syncing Your Product Catalog
Configuring Your Nobi Assistant
Implementation Examples
Add AI To Your Search Bar
Capture Bouncers From Search Results Page
Start A Conversation From Your Nav Bar
Website UX Elements Overview
Integrated Elements
Search Bar Launch Component
Ask AI Button Launch Component
Search Mode Toggle Launch Component
Suggestion Pills Row Launch Component
Single Suggestion Pill Launch Component
Javascript API For Launching Nobi
Triggered Elements
Floating Bar Launch Component
Compact Button Launch Component
Message Pill Launch Component
Message Card Launch Component
Popup Launch Component
Triggered Element Rules Guide
Additional Trigger Conditions Guide
Allowed URLs and Page Rules Guide
Proactive Elements Test Page
Accessibility
Remarketing Pixels
Knowledge Base
Knowledge Base Feature Overview
Adding Documents To Your Knowledge Base
Managing Documents In Your Nobi Knowledge Base
Merchandising
Merchandising Overview
Boosting Products
Burying Products
Slotting Products
Hiding Products
Redirects
Reporting
Reporting Overview
Performance Metrics
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Custom Actions
Custom Actions Overview
Custom Actions Quick Start Guide
Custom Actions Use Cases And Examples
Query Overrides
Query Override Rules Overview
Managing Query Override Rules
Plans And Billing
Plans & Billing Overview
Managing Your Subscription
Usage & Limits
Developers Guide
Components API
Integrated Elements
Search Bar
Button
Search Mode Toggle
Suggestion Pills
Single Suggestion Pill
Programmatic API (JavaScript)
Triggered Elements
Floating Bar
Compact Button
Message Pill
Message Card
Popup
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Styling The Container And Its Elements
Styling Message Elements
Styling Products
Customizing The Quick Add Overlay
Styling Filters
Custom Actions API
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Hooks
A/B Testing
Beta Products
Beta Products Overview
Cart Product Recommendations
PDP Product Recommendations
PDP Assistant
References
Release Notes

Search Quick Links

Search Quick Links are fixed merchant-defined links that can appear in the Nobi chat modal. They help visitors jump to high-value pages without waiting for a generated answer or searching again.

What They Are

A quick link has a label and a URL. When enabled, the links can appear as persistent options in the chat or search experience so visitors can open common destinations quickly.
Use Search Quick Links for pages that are broadly useful, such as shipping information, returns, size guides, appointment booking, financing, store locations, or buying guides.

Where To Configure Them

Configure Search Quick Links from Account > Settings > Search settings. Add the label and URL for each link, then enable the links when they are ready to show.
Changes autosave. After editing a link, wait for the save confirmation before refreshing or leaving the page.

Where They Appear

Search Quick Links appear inside the Nobi chat modal or search experience when the feature is enabled. They are meant to be easy entry points that stay available across visitor questions.
They do not replace search results, product results, or generated answers. They give visitors a shortcut to pages the merchant already knows are useful.

How They Differ From Suggestion Pills

  • Search Quick Links open URLs.
  • Suggestion pills submit or prepare prompts for Nobi.
  • Search Quick Links are fixed navigation aids.
  • Suggestion pills are conversational starters and can be tied to specific components or contexts.
Use quick links when the visitor should go to a known page. Use suggestion pills when the visitor should ask Nobi a question or start a guided search.

Good Link Labels

Use short labels that clearly describe the destination. Avoid vague labels like Learn more unless the surrounding context makes the destination obvious.
Examples:
  • Shipping and delivery
  • Returns and exchanges
  • Size guide
  • Store locations
  • Book an appointment

Testing

After enabling Search Quick Links, open the chat modal and confirm each link appears with the expected label. Click each link and confirm it opens the intended URL. If a link should not appear, disable it or remove it from the settings list.