Nobi For Search

One of Nobi’s core features is fast, accurate site search across your product catalog and relevant website pages. Most customers that sell products online use Nobi as a search engine, product discovery assistant, or both. This page gives a high level overview of how Nobi helps visitors find the right products, answers, and pages with less friction.

What shoppers get

A chat bar/search bar on your site that handles both natural language ("comfy office chair," "dress shoes for a wedding") and short keywords ("burgundy sweater," "GY1519") with the same accuracy.
Sub-second results powered by semantic understanding, not just keyword matching when in search mode. Nobi knows that "comfy" maps to "ergonomic" and that a wedding shoe is a dress shoe.
Search results that show all the most relevant pages and/or products on your site.
A row of filter dropdowns above the product grid so shoppers can narrow by attributes like color, size, fabric, or product type without leaving the page.
Conversational follow-ups after the first search ("do you have these in wide?", "which is better for wet conditions?") that hand off to Nobi's chat experience without losing context.

How it works at a glance

A shopper types into your search bar. Nobi runs semantic and keyword search across the store’s enabled search sources, then chooses the layout that best matches the shopper’s intent. Shopping queries lead with products. Informational queries lead with website pages. Ambiguous queries can show both, with the highest-confidence results first. The shopper can refine products with filters, open pages, load more products, or continue into chat without losing context.

Learn more

Each piece of the search experience has its own page with the full detail.

Nobi’s Search Mode

Filtering

The Warmup Period

Nobi For Search What shoppers get How it works at a glance Learn more Search placement and account capabilities

Search placement and account capabilities

Add Nobi search from Website UX > UX Elements > Integrated by choosing Search bar and using the setup actions.

Nobi can combine product results and indexed website pages when both are available.
Merchants without searchable products should not see product-only actions. Merchants without indexed docs or pages should not see docs-only actions.
Search Quick Links can show fixed merchant-defined links in the chat modal.